Academic & Business Communication Inc.Academic & Business Communication Inc.
Donna Van Horne

Seminars / Workshops
13. PERFORMANCE MANAGEMENT:
POSITIVE RELATIONSHIPS
& ENVIRONMENTS

This special seminar was formulated for EXECUTIVE level people in middle and upper management. Many people find themselves in management positions, but realize they have little or no specific training to help them cope with the many problems of managing others. All Performance Management seminars will be custom designed to your exact needs and industry. Each seminar includes role playing workshops, complete comprehensive handout packages and well-designed visual media to enhance learning.


THIS EXCELLENT, PRACTICAL SEMINAR INCLUDES:

  • Performance management skills - help your staff be more productive
  • Effective listening skills - clearly understanding all messages
  • Giving and receiving FEEDBACK in a productive way
  • Team building - improving all interpersonal relationships
  • Stress and conflict management techniques
  • Methods of handling "Down Sizing" - alleviate fears and loss of productivity and motivation
  • Effective time management for managers
  • Planning, organizing and running effective and efficient meetings
  • Effective business telephone communication
  • Protocol and etiquette for managers

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