Seminars / Workshops
30. UNDERSTANDING DIVERSITY
IN THE WORKPLACE -
CRITICAL TREND FOR SUCCESS

Diversity is a fact of life for all successful organizations. A diverse workplace is more exciting and productive.

Included in this seminar:

• Myths of Cultural Diversity
• Important Cultural Differences Between North Americans and People From Other Countries
• Recognizing Cultural and Communication Differences Between Men and Women
• Communicating Effectively with Staff who are Handicapped
• Communicating More Effectively with Aboriginal Staff
• Avoiding Stereotyping - Helping All Staff Stop Discrimination
• Communication Tools to Communicate More Effectively with Diverse Staff
  1) Understanding Different Body Language Signals
  2) Cultural Differences in the Way People Speak (inflection, intonation, loudness)
  3) Differences in How People Listen to Each Other - Effective Listening Skills
  4) Giving and Receiving Feedback Effectively with Culturally Diverse Staff

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