Seminars / Workshops
11. STRONG CONFLICT MANAGEMENT TECHNIQUES
5 STYLES · 5 OPTIONS FOR YOU

Managing the conflict, stress, criticism and manipulation that is part of life is an important coping skill. By practicing more effective conflict and stress management techniques, you will become more successful in your business and personal life. Learning to successfully handle angry, critical or manipulative people will help you control the stress you feel and experience. This seminar will show you how to evaluate your current stress level as well as specific, practical skills to handle and resolve all conflicts.

THIS WELL-RESEARCHED, PRACTICAL SEMINAR INCLUDES:

• Non-verbal and verbal communication that help control conflict and stress
  
• Major causes of and techniques to control conflict, stress and criticism
  
• Strategies to achieve win/win conflict negotiation
  
• How to deal quickly and effectively with angry people
  
• Strategies to control the manipulative behaviour of others
  
• Assessing your vulnerability to stress
  
• How to avoid the damage caused by stress
  
• Proven techniques that help you reduce the stress in your life
  
• Strategies to motivate you to improve your quality of life

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